Picking the right streaming provider for all your movies, shows, and live sports needs can be difficult, especially with so many choices on the TV streaming market. Wherever you look, a different streaming service is calling out, whether that's DIRECTV, Sling TV or Fubo (formerly fuboTV). Live sports, subscription offers, added benefits, add-on entertainment and special pricing offers are all fighting for your attention – and ultimately your money.
But even if you've found the perfect streaming package for you, complete with all the live soccer, NFL and MLB coverage you'll ever need, as well as mountains of movies and shows, there may come a time where you need to cancel your active streaming subscription.
Whether you're not watching as much streaming content as you were or simply need to cut back on your spending, cancelling your subscription for a TV service shouldn't be a stressful or difficult process.
Here at GOAL, we are here to walk you through each step of how to cancel your Fubo account and the different ways of doing so, should you feel it's not the streaming service for you right now.
What is Fubo?
Fubo is one of the better OTT (over-the-top) choices on the market when it comes to cable-cutting streaming providers; offering hundreds of channels, plenty of customizable add-ons, and more live sports than you'll physically have time to consume.
Across Fubo's extensive range of channels there's something for everyone, especially where live sports are concerned. Its channels showcase all types of action, including soccer, NFL, NBA, MLB, NHL, NCAA, NASCAR, Formula 1, as well as regional and international competitions – meaning you won't ever be left wanting.
What are the standout benefits of Fubo?
✓ Offers some of the biggest channel selections on the market
✓ Half-price first month when you subscribe
✓ Extensive sports coverage across multiple leagues and competitions
✓ Regional Sports Networks (RSNs) so you can catch all the local action
✓ 4K streaming of select events
✓ No contract tie-ins, so cancellation is pain-free
✓ Unlimited DVR for all its plans
Does Fubo offer a free trial or any discounted deals?
Yes, Fubo currently has a five-day free trial for new customers and special offers as well.
There's $30 off the Ultra plan for the first month, $25 off the Core plan for the first month, with $10 off the first month of the Latino and Sports + News packages.
READ MORE: Everything you need to know about Fubo's free trial
Can I pause my Fubo subscription?
No, unfortunately there is no freezing option for your streaming subscription to Fubo. Instead, you will have to cancel your current paid-for subscription plan and reactivate it when you wish to resume using the streaming platform.
The good news, however, is that Fubo is very easy to cancel because each streaming subscription is essentially on a rolling monthly basis, meaning at any point you can end your subscription and terminate it at the end of the current billing cycle.
READ MORE: Fubo's channel list guide
How do I cancel my Fubo subscription?
There are a couple of ways to terminate your Fubo subscription, depending on how you signed up.
fuboHow to cancel Fubo via the website
If you signed up to Fubo on their website, you can visit the Fubo account management page to begin the cancellation process.
- Sign into your profile at fubo.tv.
- Click on the settings icon and pick My Account from the drop-down menu.
- Click Subscriptions and, at the bottom left area of the screen, hit Cancel.
- You may be presented with a special offer to remain as a subscriber, so either click Redeem Offer or Cancel Subscription.
- You will be taken to a confirmation page if you continue to cancel your membership. Click OK to finish.
How to cancel Fubo on Roku
If you signed up for Fubo on Roku, then visit my.roku.com to log into your account.
- Click on the Unsubscribe button to the right of your Fubo plan.
- Confirm your choice by selecting Yes, Unsubscribe when prompted.
A Renew option will remain visible until your current billing period is over, should you change your mind.
RokuVia Roku devices:
- Select the Home button on your remote.
- Using the directional keys, highlight the Fubo subscription channel app.
- Press the Star (*) button on your remote, then Manage Subscription, followed by Cancel Subscription.
- A message will appear to confirm the subscription cancellation, with the date when you will no longer have access to Fubo.
How to cancel Fubo via the App Store or Google Play
A large number of Fubo users subscribe to the service directly through the App Store or Google Play. If you fall under this category and you are looking to cancel via the website, you are likely seeing an error message telling you to manage your subscription through those services instead.
Via the App Store (iOS/Apple TV):
- Open the Settings app on your iPhone or iPad.
- Tap [Your Name] at the very top of the screen.
- Head into Subscriptions.
- Locate Fubo in the list, click it, and tap Cancel Subscription.
Via Google Play (Android):
- Open the Google Play Store app.
- Tap your Profile Icon in the upper right corner.
- Go into Payment & Subscriptions > Subscriptions.
- Select Fubo and hit Cancel Subscription.
It is worth noting that, in both cases, cancelling via Apple or Google cuts off your access immediately if you are on a free trial. If you are on a paid subscription, you will still have access until the end of your current billing cycle.
Fubo subscriptions and special deals
In case you're unsure whether you want to cancel your Fubo subscription, here's a recap of the plans the TV provider offers. Fubo has multiple types of subscriptions to choose from, meaning you can downgrade if you want to pay less rather than cutting ties completely.
Deal | Monthly cost | Channels | Simultaneous screens |
Latino | $19.99 | 49 | Two |
Sports + News | $64.99 | 29 | 10 (Home) / 3 (Mobile) |
Core | $104.98 | 203 | 10 (Home) / 3 (Mobile) |
Ultra | $114.98 | 272 | 10 (Home) / 3 (Mobile) |
Does Fubo offer a refund policy?
No, Fubo does not generally offer refunds. If you forget to cancel before the next renewal date, you are likely stuck paying for the rest of that billing cycle.
Cancellation period
If your Fubo streaming service is still in the cancellation period, meaning you've ended your paid plan and are waiting forthe current billing period to finish, you can log back in and go to My Account. Pick Subscription & Billing, and simply select Reactivate. Your subscription will carry on from exactly where it was, with the same plan, add-ons and price, as well as full access to all your DVR recordings.
Termination period
However, if your cancellation period has elapsed and your account is officially terminated, you will be greeted with a Welcome Back message when signing back in with your previous email and password. Now you will be able to see a breakdown of your previous monthly billing statement, with a full outline of costs and services. Once you have reviewed the details, click Reactivate Subscription. If you want to change your plan, select Change, pick the one you want and click Reactivate.
Via Roku
Visit my.roku.com, log in to your account and head to the subscriptions page. Follow the onscreen steps to reactivate your Fubo plan.
Frequently asked questions
How much does Fubo cost?
Fubo has a number of plans: Core, Ultra and Sports + News, with a Latino package at a fraction of the cost for fewer channels. Add-ons are also available, if you wish to add more sports and entertainment to your package.
Is Fubo free with Amazon Prime?
No, Fubo is a completely different and independent streaming provider to Amazon.
What is the downside of Fubo?
While Fubo has plenty of sports options, it lacks the Warner Bros. Discovery channels, meaning you can't watch TNT, TBS, and truTV, which are crucial for major MLB, NBA, and March Madness games.
Can you pay monthly for Fubo?
Yes, payments are taken monthly unless you opt for a quarterly payment setup.
Is Fubo available to use on an Amazon Fire Stick?
Yes, Fubo is available to use on a Fire Stick, as well as a number of other devices, including Roku and Apple TV.
CanI watch Fubo on my TV?
Yes, you can watch Fubo on your television, by installing the app onto your Smart TV or via a media streaming hubconnected to your TV.
Can I stream Fubo from multiple locations?
Yes, you can watch up to 10 simultaneous streams from your home location on various devices connected to your home Wi-Fi, and on three additional mobile devices from various locations away from your home.
Does Fubo have a price guarantee?
Prices tend to rise annually, but Fubo does operate a one-year price lock guarantee on select plan conditions.
If I cancel part way through the month will I get a refund?
No, Fubo doesn't give refunds for partial months, but it doesn't lock you in to an annual contract either.
Why is my Fubo not working?
Fubo could be down due to a number of reasons, such as internet connectivity, app bugs or a widespread service outage. Check the Wi-Fi or home broadband you're connected to to see if there's an issue there. You can try updating or reinstalling the app, as well as testing other streaming equipment.
Why does Fubo always freeze?
There's a good chance your internet speed isn't fast enough, especially if you are experiencing buffering while streaming live high-definition sports events. Check that nothing is blocking or interfering with the internet hub or router. Optionally, you can lower the picture quality in the app settings, which may help it to run smoother.
Why is Fubo saying 'no channels available'?
This could be because the service is geo-restricted, meaning you cannot use it outside of the United States or the region you are trying to access specific local channels. Fubo is strictly region and country-specific, and channels will automatically adapt based on your local zip code.
