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Cox Communications review: Exploring the best perks, discounts, and deals

In 2024, telecommunications is something that everybody needs in their lives for various reasons. Whether it’s for all your television needs, using the internet (which is an essential part of your day) or - as is the clue in its name - to have a good, old-fashioned telephone conversation, it is a service modern societies rely on. They also specialize in home security too.

But with so many providers out there offering all sorts of deals and incentives to sign up, you may find yourself overwhelmed by the choices. So here’s a detailed look at Cox Communications, what they’re about and, importantly, all the information on which services they provide.

  • Cox CommunicationsCox Communications

    Who is Cox Communications?

    Cox Communications, Inc., known commonly as Cox Cable, is a US-based telecommunications provider that has a customer base of millions. It’s been going since the 1960s when, in 1962, the Cox Enterprises bought several cable systems to expand into the cable TV industry. Formerly Cox Broadcasting Corporation, Dimension Cable Services and Times-Mirror Cable, it is now the third biggest cable television provider in the country.

    The company has around 6.5 million customers on its books. Within that, nearly 3 million digital cable subscribers and 3.5 internet subscribers, It has around 3.2 million are digital telephone subscribers, making it the seventh biggest telephone carrier in the US.

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  • Cox’s charity work

    The company is also very involved in charity work, notably Cox Communications Virginia, which was where Cox Charities was created. Annually, they give grants to nonprofits, notably for the younger generation. To qualify as a recipient organization, it must have educational programs that focus on science and technology, literacy, mentoring, and other similar fields. Dating back to their 2016-17 program, a total of 15 nonprofits received $150,000.

    The places rewarded with these grants were:

    • An Achievable Dream

    • ForKids

    • Horizons Hampton Roads

    • REACH

    • The Salvation Army - Hampton Roads Area Command

    • The UP Center

    • Virginia Peninsula Foodbank

    • Educacion Para Nuestro Futuro

    • Main Street Child Development Center

    • Hopecam

    • Fairfax Futures

    • Literary Council of Northern Virginia

    • Boys and Girls Clubs of Southwest Virginia

    • Child Health Investment Partnership of Roanoke Valley

    • Total Action for Progress

    Other state branches of the Cox company have donated funds via a Community Investment Grant program, where cash comes directly from employees and to 501(c)(3) organizations. These types of programs typically center around technology, but also include education, social issues, and the arts. Arkansas, Central Florida, Florida’s Gulf Coast, Middle Georgia, Oklahoma and Nebraska are where these take place, with each area gaining a significant cash injection to help those in need.

  • Cox Communication Big GameCox Communications

    What can Cox Communications provide?

    In 2024, Cox Communications provides people with a number of services, including these five key ones for everyday users.

    Service

    Description

    Cable television

    They offer a variety of TV plans that include a wide range of channels to watch, on-demand catalogs to pick from, as well as DVR (Digital video recorder) options.

    Internet

    A service people tend to use throughout the day, Cox provides a range of speed packages, including fiber-optic and cable connections, depending on where you live.

    Phone

    Cox provides customers with variable landline home services, as well as VoIP (Voice over Internet Protocol) technology. It’s an alternative to traditional methods of phone calls, using the internet to save costs and implements additional features. 

    Wireless connectivity

    Essentially this is mobile phone services they offer (via Verizon) and offer hotspot solutions and support.

    Home security and automation

    The company also supplies home security services, which includes things like video surveillance technology, hardware and accompanying smart home features.

  • The perks

    Before we get into the costs, it’s worth mentioning that Cox Communications are proud of their customer service and perks.

    They offer a 30-day money-back promise, so you can test out a new plan to see how it works for you over the first month.

    There’s 24/7 support, with specialist staff to chat online with for anything you need: from picking your plan to troubleshooting.

    You can order online or in person but, unlike a lot of online offers, the prices you see on the internet and the ones offered in-store are exactly the same. 

  • Apple iPhone 16Getty Images

    What deals does it offer today?

    Cox gives people a huge choice between a variety of phone, broadband, television and home security deals, with the options outlined below.

    Internet

    Internet prices start from as little as $9.95, but the main packages that offer competitive and faster speeds can be more suited to a shared living space with multiple users.

    Package

    Speed (up to)

    Requirements

    Cost ($)

    Ideal for

    Connect2Compete

    100Mbps

    Have one or more K-12 students, be on a government assistance program like SNAP or National School Lunches

    9.95

    Qualifying families on low incomes

    ConnectAssist

    100Mbps

    Be part of at least one government assisted program, like SNAP, Medicaid, Veterans Pension

    30

    Individuals

    Pay-as-you-go

    100Mbps

    None

    50

    Individuals

    Go Fast

    100Mbps

    No contraction or cancellation fee

    50

    Individual

    Go Faster

    250Mbps

    No contraction or cancellation fee

    70

    Individual/family

    Go Even Faster

    500Mbps

    No contraction or cancellation fee

    90

    Family

    Go Super Fast

    1Gbps

    No contraction or cancellation fee

    110

    Family

    Go Beyond Fast

    2Gbps

    No contraction or cancellation fee

    150

    Family

    Mobile phone

    For a mobile contract, you’ll need to have a Cox internet plan to qualify, so that’ll all depend on what you have already signed up to. If you add Cox Mobile to a new or existing contract, you can reduce your internet bill by $14.99.

    Internet and TV

    There are two preset packages available if you are after both internet and television services.

    For $165, you can get up to 100Mbps internet and over 140 TV channels.

    For $225, you can get up to 1Gbps internet and over 140 TV channels.

    Internet and Homelife

    This offers up the world wide web and the use of home security, giving customers up to 100mbps internet speed, as well as one HD camera and the ability to continuously record on up to four cameras. Prices range between $65 and $125 a month depending on the internet speed you need.

    Internet, TV and Homelife

    There’s one single package available here, offering you up to 250Mbps internet speed, 140+ TV channels, and the home security option and HD camera, all for an eye-watering $200 a month, while committing to a 12-month term.

    Internet, TV and Phone

    These deals include all your essentials of internet access with speeds of up to 1Gbps, the full range of television channels, as well as the phone inclusion. With three choices available, depending on your choice of internet speed, prices range from $185 to $245.

  • Is it worth signing up with Cox Communications?

    On the face of it, you’ve a company that has specialized in the field of communications for decades, offering different combination packages to suit various needs and wants. Prices also wildly vary and, while some are seemingly expensive, can provide consumers with exactly what they are after and cater for those with lower incomes. The sheer number of deals and combinations to scroll through can feel overwhelming and confusing at times. That said, it’s always good to check out what the competition is also offering.