BVB managing director Cramer admitted responsibility for the backlash, telling reporters: "The criticism has been received, and we are addressing it. The responsibility lies with me. We won't always be able to please everyone when selecting jerseys."
Sporting director Kehl also struck a measured tone, acknowledging differing opinions but reminding fans of the positive outcome: "I think we have different opinions about jerseys every year. It will never be the case that a Borussia Dortmund jersey meets with 100 percent approval. Fundamentally, we know which colors represent our city and our club, and that this is reflected in the design of almost all jerseys."
He added: "However, there are also people who want something younger, something fresh, something creative. The new jersey brought BVB three points in Heidenheim. A successful jersey, I'd say. Everything else is a discussion that we as a club consider normal."