The core issue stemmed from a severe malfunction in the standard audio filtering technology. It was reported that the extremely loud crowd noise was not filtering out on the system, which meant it was practically impossible for Oliver and his assistants to clearly hear what they were saying to each other.
Under normal circumstances, the chanting, shouting, and singing of the fans are suppressed by the sophisticated headsets, enabling clear communication across the pitch. With this critical feature failing on Sunday, the officiating crew had no choice but to ditch the technology completely and rely entirely on traditional refereeing mechanics to manage the frantic remaining minutes.