Liverpool released a statement which read: "Liverpool FC continues to take decisive action against ticket touting, shutting down close to 100,000 fake ticketing accounts while issuing 75 lifetime bans and 136 indefinite suspensions last season alone. The number of accounts deactivated includes those cancelled following investigations and others blocked from sales or ballots due to suspicious online activity or identified as bots.
"A further 5,670 accounts are currently under review by the club for suspicious activity, including supplying persons who have recently been charged by Merseyside Police for fraud related to ticket touting. A total of 1,500 tickets were cancelled across the 2023-24 season, either part of mass cancellations or from account holders who had already received sanctions, and the tickets were made available for resale.
"The vast majority of lifetime bans and indefinite suspensions were handed down for unauthorised selling of season tickets, memberships or hospitality tickets, in breach of terms and conditions. This reflects the club’s zero-tolerance approach to all forms of ticketing touting."