“The impression it leaves with the fans, as far as the coach is concerned. Basically, it tells you that the coach has lost the changing room," he told SoccerBeat.
“If this happens with these two players [Ntwari and Ox], what does it tell the other players? That they can also do exactly the same.
“You can’t have a situation where you take some players one way and some go the other way," Khan continued.
"The mere fact that initially Ox refused, he did not want to come off, as a player, when the coach makes a substitution, irrespective of the decision, you have to make sure you walk off the field.
“Ntwari was just like, ‘I am not going off’and at the end of the day, the coaches had to eat humble pie and accept the fact. So, they [coaches] have just lost the respect not only of the fans but of the players as well.
“They have set the precedent now, and once you, as the coaches, know you have lost the changing room, you are destined for disaster moving forward.
"Especially now that the result is negative, everyone will dissect the situation," he concluded.