What’s BetXchange Worth? Our Review
BetXchange was established in 1988, making them one of the oldest operators in business today. With over 35 years of experience in the market, our review is to analyse whether this bookie has caught up with the modern age.
We’ve done everything on your behalf, going in-depth into their offerings for South African players and this exhaustive BetXchange review is a product of our research.
Below, you’ll find a quick summary of the pros and cons of BetXchange from our expert:
| BetXchange Pros ✅ | BetXchange Cons ❌ |
|---|---|
| Localised events for South African markets | No downloadable mobile app for iOS and Android |
| Good range of promotions among competitors | Live chat is only open from 8am to 6pm |
| Competitive odds and niche offerings | Website UI feels quite old |
Getting Started With BetXchange Registration: Is it Easy to Register?
Yes, registration on BetXchange is easy. Here’s how to go about it:
- Go to the BetXchange website and indicate interest with the “join” button on the top panel of the page.
- Immediately, you should see a registration form asking for your details. You’re required to fill in your first and last name, phone number and email address. For the section of identification type, choose between ID card and passport. Then fill in your ID number and password.
- Lastly, tick the field that indicates your acceptance of privacy policy and terms.
- Double-check your details and click “create an account.”
- You’ll then need to verify your number by inputting the six digit OTP sent to it. So, get through with it and finalise the process.
Although we have a dedicated page to the BetXchange registration process, these quick steps are enough for you. Just follow each step and you’re good to go.
Understanding all the Operator’s Bonus & Promotions
BetXchange’s main bonus is an unconventional 300% multi bet offer that applies to accumulators. As long as your accumulator has 2 or more selections, and each selection has at least 0.2 odds, you’ll qualify for the boost.
Apart from this one, there are several other offers from this operator. While some require a BetXchange promo code, others don’t, and the table below gives a breakdown of different promotions we found:
| Bonus | Bonus Description |
|---|---|
| 300% Multi Bet bonus | This offer allows you to enjoy up to 300% on your potential winnings by giving you the expected potential win plus an additional bonus. |
| Reload – 100% up to R20,000 | New players who opt in for this offer stand to get a reload if their first bet ends in a loss. If you indicate interest, you stand to get 100% of your loss up to R20,000. |
| 5x Money Back Special | If you stake with at least 20 legs and you lose the wager on the last leg, BetXchange gives you 5x back. |
| 10% tote stretch | Every Saturday, you stand to get an extra 10% on all your winnings on tote bets. |
BetXchange Casino Section Overview
We tested and reviewed everything that BetXchange offers within their casino section. Here are some of our notable findings:
Aviator Focus
BetXchange has a whole section dedicated to Aviator. This is arguably the most popular crash game and it involves cashing out your bet before a plan disappears from your screen. Our expert noticed that your phone number must be verified before you can get access to the Aviator section. So, if you can’t access it, that might be the reason.
Lucky Numbers with BetXchange
Lucky Numbers is another game that gets special attention on BetXchange online. As such, you’ll find several BetXchange lotto sessions open across different times. So, if you’re a fan of this game, you have access to multiple gaming sessions with it.
BetXchange Sports Section Overview
The BetXchange has over 30 sports, focusing on both international and local options at large. We also couldn’t help but notice a section dedicated to “statistics,” where you can see BetXchange soccer tables, head-to-head matchups and several other metrics that will come in handy. Here are some other things we noticed:
E-sport Options with BetXchange
We tested the esports options like Counter Strike, League of Legends and Dota 2. Surprisingly, BetXchange has good markets in each, even though they are not expressly considered mainstream. You also get different betting options, depending on the genre; so, you get good variety on all ends.
Virtual Sports with BetXchange
If you like virtual games, you’ll find titles like Spin & Win, Keno, Winner’s Wheel and Rapid Spin & Win to be quite exciting. These games are available on BetXchange, so don’t miss out on it, too.
Discover all the Special Betting Features of BetXchange
Apart from regular betting, there are certain add-ons that make the experience more exciting with BetXchange games. Let’s look at some of them:
Live Betting
When you’re within the sports section, you’ll see a sub-section dedicated to “in play.” This subsection is for live betting and you’ll find that BetXchange constantly updates the odds to match the real-time events. Not to mention, the interface is easy and sleek, so you can easily keep up to stake on your favourite events.
Cash out & Bet Builder
If you engage in live betting especially, you should get familiar with cashing out. This allows you to take your returns, even if the event is not over. And you can do this on multiple events with the bet builder feature. It allows you to combine multiple bets into one ticket, staking up the odds.
BetXchange App - How Good is the Mobile Experience?
At the time of this writing, there is no downloadable mobile app for BetXchange online betting. However, we tested the website across multiple mobile devices (both iOS and Android), and it performed well. We observed that it is well optimised for smaller screens, so we don’t see anyone having issues with using it on mobile. The mobile experience is easily smooth and comfortable.
How to Place Bets With BetXchange
Once you have an account, you can easily start placing bets. We’ve tested it in our BetXchange review and here is how to go about it:
- Log into your account and go to the sports section.
- Select the specific sport you'd like to stake on and look for the BetXchange fixture too.
- By now, you should see three odds; it is for home, draw, and away outcomes.
- If you want to see more options, click on the event, and it’ll take you to a page dedicated to that..
- Click on the specific odds in the option you want to stake on, and it’ll add it to your bet slip.
- Once you’re satisfied with what is in your bet slip, specify the amount you’ll like to stake, then place your bet.
Understanding Payments With BetXchange
We tested several payment options within BetXchange; you’ll see our findings in the table below:
| Payment methods | Pros | Cons |
|---|---|---|
| Walletdoc |
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| Peach credit card payments |
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| OZOW |
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| 1 voucher |
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| OTT |
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| Branch Deposit |
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| Standard EFT |
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What Measures Ensure Security at BetXchange?
Our first move was to check the licensing and BetXchange has a valid one. The brand is licensed by the Western Cape Gambling and Racing Board and the Eastern Cape Gambling Board. These two regulatory bodies are reputable in South Africa and having their licences means the operator meets up to regulatory standards.
Not to mention, the website is secured with 128-bit keys encryption, verified by Amazon. That gives players the assurance that their details and gambling activities are safe from malicious individuals.
How Does BetXchange Compare to Other Operators in the Market?
To know how well BetXchange is doing in the South African markets, it is only fair that we compare it to other top operators. As such, we’ve put them side-by-side with the likes of Hollywoodbets, Betway, Betfred and Easybet. The table below shows the pros and cons of each:
| Bookmakers | Pros | Cons |
|---|---|---|
| BetXchange |
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| Hollywoodbets |
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| Betway |
|
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| Betfred |
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| Easybet |
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What are the Customer Service Details of BetXchange?
For starters, BetXchange has a live chat on their website where you can reach out to them for fast fixes. From our observations, replies may take a few minutes to an hour. However, they are only active from 8am to 6pm.
As for other options, BetXchange has different numbers and mails depending on what you want to reach them for. So, be sure that you get the right details for regular customer care, complaints, deposits and withdrawals, FICA, general enquiries, and any other reason you may want to reach out.
We observed that due to how well they specified their different channels, you typically get faster replies.
BetXchange Review Main FAQs
Here are some of the most asked questions from SA players:
What are the pros and cons of BetXchange as a betting platform?
For pros, BetXchange is well localised for South Africa. So, you get local payment methods and local events to bet on. However, their website interface still feels old; it could use a bit of revamp.
Is BetXchange considered a safe and legitimate betting site in South Africa?
Yes, BetXchange is considered safe because it is licensed by the Western Cape Gambling and Racing Board and the Eastern Cape Gambling Board.
How do BetXchange's betting odds and transactions compare to other bookmakers?
BetXchange odds are surprisingly competitive among other operators. We compared them with the likes of Hollywoodbets, Betway, Betfred, and Easybet, and the odds and transactions match them well.
What do users say about their overall experience and customer support with BetXchange?
From our research, BetXchange does a good job of separating their customer support channels. So, depending on your query, there are different departments to reach out to. That makes the customer experience better.