Speaking in defence of James, Hayes said: "It’s disgusting the amount of abuse she’s received from the public, the media, the press. We’re talking about a young player here who’s always working to learn in the background. Some of the language used to vilify her externally I think is unacceptable.
"I don’t see the same level of abuse attributed to other players in the league who might have had their own challenging moments. It’s fair to say in her position I’d be thinking there is racial profiling going on. It’s important for the country to recognise she’s an important talent who’s learning all the time and she makes mistakes.
"I think some of the derogatory and misleading conversations that are happening during the commentary, during the games on social is something everyone should reflect on."
She added: "Every opponent tries everything possible to get Lauren red carded, that’s been clear in every game we’ve played and she has to learn to handle that. When she gets antagonised in a certain way, managing emotions comes from maturity and that isn’t there yet with her.
"It reminds me very much of David Beckham when he got red carded in the World Cup. The treatment of Lauren sometimes is very similar. We have to realise that for a young person in the day and age of social media, it’s unbelievably vitriolic. Nasty language and labelling, name calling. I think it goes over the edge. You add racism into that for her and you understand why her mental health isn’t in the very best place this week."