From specific dietary needs to activities for his visiting children, Rainer notes that Kane was polite when making requests to the hotel staff and described him as "one of the most beloved long-stay guests" the hotel has ever had. He added: "He definitely used to order typically English bacon and baked beans for breakfast, time and time again. In the evenings he would have sushi and sashimi as a rule. He mostly used to eat in his room when he was by himself in Munich. But when his family came to visit him, they would always go to the hotel's restaurant.
"The Kanes didn't hold themselves aloof. On the contrary, they were very open and approachable. Harry never made special requests. He was one of the most down-to-earth guests we have ever had. When his wife Katie and family came to visit, we built some wigwams in their room for the children to play in. From time to time we let them have exclusive use of the pool on the roof terrace. But Harry never uttered a single extravagant wish for himself."