Writing for BBC Sport, Jones said: "I'd had lots of public situations like that to deal with down the years without responding in that positive way, and had often ended up just trying to avoid them.
"It got so bad for a while that I would be walking down the street, worried about what people would say to me in case I got abuse, and thinking about what I'd say next. I just wanted to keep my head down when I was in a crowd, and it was the same on social media, which is why I came off it for a while.
"If you knew me, you knew all I wanted was to be able to play football - but it is as if people thought I just woke up each morning and decided I was injured.
"You want to say something back, especially when they said it to my face, but it has never been in my character to do that. I've always been humble and down to earth, and I've never taken myself too seriously."