Blues legend Joe Cole told TNT Sports after witnessing Palmer’s hat-trick heroics against United: “It was like he just got off the sofa, he's got his cocoa in his hand, and he's ready for bed. He's the coolest man in the building. These fans love him. Cause there's no experienced players around, you're looking for someone who's got something magical. You watch Jude Bellingham, he's not 20 years old. You feel the same with Cole Palmer. From Manchester United's perspective, in a crucial point of the game, how can you let the best player on the pitch have the time to take a touch in the box and strike it. Even he must be thinking, what's going on here? How have I got this time? He's been remarkable. I would say, signing of the season. He's taken this team by the scruff of the neck, and gone, ‘you're my team. I'm the one that's going to drag this team through’. Absolutely build a team around him. He has the personality for it.”