Florent Malouda has admitted that Chelsea are in a bad run of form at the moment but believes one good performance can turn their season around.
The Frenchman says there were a number of explanations for the club’s poor form, but the team did not want to hide behind excuses.
Chelsea are in the middle of a prolonged barren streak which has gained them only six points from the last 21 available in the league.
Malouda concedes the Blues need to rectify the situation but insists everyone at the club is trying their hardest to stop the rot.
"We depend on results. It doesn't matter how you prepare the games, what your intentions are, the most important thing is the result," he told BBC Radio Five Live. "You're right, or you're wrong.
"We're wrong because we don't have good results and it's not going well right now. Especially with all the expectation because we used to be on top.
"You have to have good reaction because it might bring you down as well. You must react as champions.
"We're not used to that and we don't like this atmosphere when we're not winning games. We’re there to win games."
Chelsea's bad patch has come during a period when they have missed several key players and seen the departure of coach Ray Wilkins.
Frank Lampard played his first minutes of football since August against Tottenham at the weekend, while John Terry and Michael Essien have had extended spells on the sidelines.
Wilkins' sacking left a bitter taste for some players who saw his mentoring as key to their development as players.
Malouda understands these have contributed to the team's demise, but knows results will change the mood.
He said: "Ray was close to the players. In training, he was involved with the animation of the session and things like that, so it was a bit strange to see him leave like this, and I think we were not prepared for that.
"When you don't have the results, this is the kind of thing you are taking as an excuse, and what we need, and what the fans need, is not excuses, we need a good performance to turn things around.
"Maybe after, we can say that happened, and maybe caused our poor run, but we have to react and carry on, because that is the way in life and in sport."
Despite Chelsea's difficulties, Malouda was proud to talk about the work he was doing for the Yéle Foundation in Haiti, in response to the earthquake earlier this year.
He said: "I've seen those fantastic workers of Yéle Haiti going there giving them [orphaned children] survival kits, they still need help with the epidemic, the cholera. They have this fantastic will to survive so what they need is hope.
"I've been there six months after, nothing had changed, they were still in the rubble, they didn’t know where to go, where to start.
"I remember those workers from Yéle giving sheets, mattresses, just simple things, but for them it means so much."