Louis van Gaal says that he "feels lousy" over Manchester United's start to the season but claims that it could take up to three years to get the club back on track.
United have taken 13 points from the first 10 games in the Premier League and were eliminated from the League Cup at MK Dons in August.
And although Van Gaal admits that their start has not been what he had hoped, the Dutchman is confident that United will get back to winning ways.
He told reporters: "I feel for the fans and also the board because they have belief in me, my staff, and my players. Thirteen points from 10 matches, you are not doing well, but we are in a process.
"As I have said from the beginning, even when we won five games in the US [in pre-season], the process shall take more than one year. It shall take three years, I hope, though that is dependent on lots of things but I think we will make it happen, that we will win a lot of matches."
United host Crystal Palace on Saturday, looking to bounce back from defeat in the Manchester derby, and Van Gaal says that he is happy with the football that his side are playing.
However, the former Netherlands boss did also lament the team selection problems that he has faced, something further exacerbated by the shoulder injury due to keep Marcos Rojo out for up to six weeks.
"I have the experience that people have great belief in what we are doing now, in the way we are playing football," he continued.
"When I am in the streets I am surrounded by very positive things and, when I'm in a car from United, there are lots of positive people.
"I'm feeling lousy for everyone that we have 13 points from 10 games. When I want to select the same lineup, I cannot. It's the same every week."