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Arsenal Competition with Emirates - Terms and Conditions

16:43 GMT+3 28/11/2017

EMIRATES – Win Tickets to Arsenal v Manchester City PROMOTION

Terms & Conditions

This promotion (the “Promotion”) is brought to you by Emirates, a corporation established by Dubai Ruler’s Decree No. 2 of 1985 (as amended) having its principal office at Emirates Group Headquarters, Airport Road, P.O. Box 686, Dubai, United Arab Emirates (“Emirates”) and hosted via the website found at (“Website”) which is owned by Perform Media Sales Ltd (“Perform”).

These terms and conditions together with the general terms and conditions that are applicable to your use of and access to the Website (together the "Terms") govern your use of the Website and set out the rules of participation in the Promotion.  By entering the Promotion, you guarantee that you have the authority to accept these Terms and you agree to be bound by the Terms.

In the event of any dispute regarding the Terms, results and all other matters relating to the Promotion, Emirates decision will be final and binding and no correspondence or discussion will be entered into.

The Promotion commences at 00.00 UAE on Wednesday 29th November 2017 and closes at 23.59 UAE Wednesday 13th December June 2017 (“Promotion Period”). 

Qualifying Entrants

On the date of entry you must be at least 18 (Eighteen) years of age and a registered user of Facebook and a legal resident of Levant, GCC excluding Qatar in order to be eligible to enter the Promotion (“Qualifying Entrants”). 

The Promotion is void in countries where it is prohibited by law.  Individuals located in a country restricted by applicable controls and sanctions or other laws or regulations as they relate to this Promotion are ineligible to participate in the Promotion.  Each entrant must ensure that his or her participation in the Promotion (including the acceptance of any prize awarded) is lawful in accordance with the laws of the country of which he or she is a citizen and/or resides, and/or happens to be at the time the entry is made.  Emirates shall not be taken to make any representations, express or implied, as to the lawfulness of any individual’s participation, or as to any other aspect of the Promotion.  Employees of Emirates and Perform and/or their immediate family are not eligible to enter the Promotion.

Rules of Entry

The Promotion must be entered as per any instructions set out for the Promotion on Goal’s Facebook page.  All entries must be submitted no later than 23.59 UAE Sunday 31st December 2017, (the “Closing Date”).  No entries will be accepted after the Closing Date.  Neither Emirates nor Perform accept any responsibility for entries which are incomplete, illegible, lost or delayed in transit.

To register for the Promotion, Qualifying Entrants must, during the Promotion Period, visit the Website and answer the 5 relevant questions on Arsenal FC relating to this Promotion.  Correct answers will entitle the Qualifying Entrant to 1 (one) entry into the prize draw.  There is a limit of one entry per person. 

Applications to participate in the Promotion can only be made via the Website. All Applications are subject to acceptance by Emirates. The Entrant agrees that neither Emirates nor Perform and their respective group of companies shall be liable as a result of any refusal or failure to accept an application and no compensation shall be payable to any person in consequence of such action.

Any Entrant, who fails to abide by any of these Terms or fails to meet the entry criteria set out in these Terms, may be disqualified at the sole discretion of the Emirates.

2 (two) entrants shall be drawn at random from all eligible entries validly submitted (“Winner”). The Draw will take place on Tuesday, 2nd January at 2pm UAE at Dubai. The decision by Emirates as to the Winner shall be final.  Emirates may withdraw the Promotion at their discretion.

The Winner will be notified by Emirates via email and/or telephone within 7 (seven) working days of the draw using the contact details provided at the time of entering the Promotion.

Entry into the Promotion is deemed acceptance of these terms and conditions. This Promotion is without any obligation to make a purchase for entry.

The Prize

The Two Winner’s will receive:

•             two tickets that will entitle each winner and one (1) guest to see the football match between Arsenal v Manchester City at the Emirates Stadium on Saturday February 24th 2018 in the Barclays Premier League;

•             2 (two) Business Class return tickets from Dubai to London on departing on Friday 23rd February and returning on Sunday 25th February 2018 (the “Tickets”);

•             2 (two) nights hotel accommodation at St Pancras Renaissance Hotel in London;

•             return driven transport upon arrival in London to and from [the airport];

 (collectively referred to as the “Prize”).

The Prize includes nothing other than that expressly stated to be included as part of the Prize. Proof of age may be required before the Prize can be given. Emirates reserves the right to substitute the prize for another prize of equal or greater value, should the need reasonably arise.  The Winner and where applicable their guest will be responsible for all other costs and expenses associated with redeeming the Prize including but not limited to travel insurance, airfares, food, accommodation transfers (other than as provided for under these Terms) and any other ancillary costs associated with redemption of the Prize. 

Flight tickets are valid on Emirates only and are non-extendable, non-transferable, non-re-routable, non-endorsable and non en-cashable and shall at all times be subject to availability and Emirates Conditions of Carriage and applicable ticket conditions as set out on the Emirates website.  The Winner and where applicable their guest must travel together on the same dates / sectors on both outward and return journeys.   If a Winner or where applicable the guest is unable to utilize the flights no cash alternative will be provided.  All travel documentation and visas must be up to date and are the responsibility of the Winner and where applicable the guest.  Flight tickets do not include access to the Emirates Lounges.  Skywards miles are not accruable on the flights. 

Nothing in this Agreement requires Emirates to provide transportation to any person except in accordance with:

●            Emirates General Conditions of Carriage for Passengers and Baggage and travel documents, including airline tickets and airway bills, issued by Emirates;

●            Emirates Schedule of Operations in place from time to time;  and

●            the relevant immigration rules applicable to any ticket holder.

Except in accordance with and subject to the limitations set out in the Warsaw Convention 1929 (as amended by the Hague Protocol 1955), the Montreal Convention 1999, and its travel documents (including but not limited to airline tickets and airway bills), Emirates accepts no liability to any person for any liabilities, losses, claims, demands, costs or expenses arising directly or indirectly from the utilisation of Tickets provided pursuant to the Promotion.

The Winners will be responsible for ensuring that they and their guests have all necessary travel (valid passport/visa etc.) and insurance documentation required to enter the country in which the match is played (United Kingdom). The Winners and their guests must have a valid EU or EEA passport or a valid visa to enter the UK. The passport details must be provided to Emirates in advance.

The Winners are responsible for their and their guest's behaviour whilst attending the match and acknowledge that Emirates, reserves the right (without any liability to the Winner or their guest) to exclude the winner and/or their guest from participation in the experience, or bring the experience to an end early if the Winner and/or their guest fail to comply with directions from Emirates, with the relevant ticket terms and conditions as set out by the FA and the host football club or the Winner, and/or their guest act in a manner that is dangerous to themselves or to the public or is anti-social in any manner or which causes a disturbance or nuisance to others. Arsenal Football club may require that additional personal information is provided to it in relation to each Winner of a prize (and, if applicable, their guest) for safety and security reasons, including (for example) their name, date of birth, country of birth and Passport or ID number. Failure to provide this information will result in the forfeiture of the prize.

In the event that a Winner cannot be contacted; fails to confirm acceptance of the Prize within 5 (five) working days of receiving notification; or is ineligible for entry into the Promotion, Emirates reserves the right to substitute them with another Qualifying Entrant of its choice.

The Prize is non-transferable, subject to availability and there is no cash alternative.

The Winner and accompanying guest are responsible for all other costs and expenses not expressly described as included as part of the Prize. This includes, without limitation, costs such as transportation to and from the Winner’s city of residence, additional accommodation if required, meals not specifically referenced, gratuities, telephone calls, taxes and all other items of a personal nature.


The value of the Prize shall be based on applicable market fares at the point of origin on the date of issue of the Tickets and may be disclosed by Emirates where required by law for tax purposes.  The Winners are solely liable for reporting and paying any and all applicable taxes including but not limited to, personal tax, service tax and other entertainment tax due as a result of winning the Prize and Emirates accepts no responsibility for any tax implications arising as a result of the Prize.

Personal Information

Emirates and Perform collect and use the Qualifying Entrant’s personal information (the “Data”) in order to conduct the Promotion and may, for this purpose, disclose or transmit such information to third parties rendering services in relation to the Promotion. In processing the Data Emirates and Perform may transfer it to countries which may not afford the same level of data protection as your country of residence. However, in all cases, Emirates and Perform undertakes to collect, process, store, save and transfer the Data in compliance with relevant data protection legislation in force from time to time.  By entering the Promotion and providing the Data the Qualifying Entrant authorises Emirates and Perform to collect and process the Data in this manner.

In consenting to receive the Emirates Newsletter, the Qualifying Entrant authorises Emirates to retain and use the Data and transmit the Data for the purposes of issuing the Emirates Newsletter.

In consenting to direct marketing the Qualifying Entrant authorises Emirates to retain and use the Data for other direct marketing, which may involve sharing the Data with Emirates’ offices, authorised agents, Emirates’ other companies and/or brands, anyone to whom Emirates transfers their rights and duties, third party companies offering related services (including, for example, car rental, hotels, limousines, transfers, ancillary services), governments and government agencies, credit card and other payment card companies, and other airlines or providers of such related services. 

The Winners agree to participate in such reasonable publicity as may be requested by Emirates. The Winners agree to the publication of their respective name and country in connection with the Promotion. 

If the Qualifying Entrant would like to know what Data Emirates are holding about them and/or correct the Data that Emirates hold about them they should contact their local Emirates office.


Emirates will not be liable to perform any of its obligations under these Terms where it is unable to do so as a result of circumstances beyond its reasonable control including but not limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots or any other circumstances amounting to force majeure.  Neither Emirates nor Perform and their respective group of companies accept any liability (and excludes all liability) for any loss of profit, business, contracts, revenues or anticipated savings or for special, direct, indirect or consequential loss of any nature howsoever arising.

Neither Emirates nor Perform and their respective group of companies accept any responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by the Winners’ or where applicable their guest as a result of entering or participating in the Promotion or accepting the Prize.  This exclusion does not include any liability for death or personal injury caused solely by the negligence of Emirates.

Participants enter the Promotion at their own risk and agree to indemnify Emirates against all costs, losses, damages, expenses and liabilities (including for loss of reputation and goodwill and professional advisors' fees) and any claim arising from a participant's own actions in any way in connection with the Promotion or a breach of a participant's obligations hereunder.

Emirates, Perform and the FA will not be liable if the FA Premier League match to which the Prize relates is cancelled, postponed or rescheduled for any reason. Participants should note that it may be necessary for Emirates to vary elements of the prize or even to cancel the experience where Emirates is required to do so by the FA in its absolute discretion including for safety and security reasons.


Participation in the Promotion does not confer on the entrant any rights in or over any intellectual property arising in connection with the Promotion.  Any Terms which are held to be invalid in any jurisdiction shall whenever allowed by the context be deemed to be replaced by such valid and enforceable terms and conditions whose contents are as close as permissible to those of the invalid or unenforceable Terms.  Emirates reserve the right to modify or vary the Promotion and/or these Terms at any time.

These Terms shall be governed by and construed in accordance with laws of Dubai, and as applicable the UAE, and the Dubai courts shall have exclusive jurisdiction in relation to any disputes arising.