"Wayne literally knocked down walls," Hallett revealed. "He had walls between various people in the football department removed (at the club’s offices), so they sat together. He was wonderful around the club. He was very good with fans, to the point where we had to restrain him. I remember we were having a meeting with somebody and one of their staff said, 'My sister runs a local primary school, can you visit?'. And Wayne said, 'Sure'. But we had to say, 'Wait a minute, he is very busy!' I know it sounds silly because he's such a big celebrity and he's famous for some bad decisions, but he's a very decent human being. The impact he had saved the club from fraying."