A small number of Lions fans began fighting each other during the second half of their FA Cup semi-final defeat at Wembley Stadium, and the Spaniard admitted it left a "bad taste"
The Football Association has since confirmed their intention to serve banning orders to all guilty parties involved, while the MET police have announced that 10 arrests were made.
Fighting was solely restricted to the Millwall section of support, with young and old forced to flee for safety, but Jackett was unwilling to comment until he has been presented with all the facts.
"I didn’t see any fighting during the game, I wasn’t aware of any problems," Jackett told reporters. "I haven’t seen any TV footage, so I’ll have to examine the facts before I can form an opinion on it.
"It’s not part of the game now and it never has been, but it’s not something I can sum up right away to form my own opinion. I’m sure the evidence is there.
"We’ve worked very hard to do everything we possibly can to try to be trouble free, and we’ve had many high-profile games recently which have been absolutely fine."
Martinez, meanwhile, was similarly hesitant on commenting on the violence, but did admit that such scenes had marred Wigan’s achievement of reaching an FA Cup final for the first time.
"I didn’t see it, but I heard there was a little bit of an incident," Martinez said. "It’s a shame, because the whole event was impeccable for both clubs.
"You don’t want to see that in a football game. Normally it’s a minority who leave a bad taste on what was a great semi-final."
Martinez was quick to underline the Latics’ impressive display at Wembley Stadium, before reserving special praise for scorer of the team’s second goal, Callum McManaman.
"It’s a magnificent achievement, and it’s a major statement too. [The players] have had a lot of derogatory comments, but they were incredible from start to finish.
"Callum is a player who performs in the same manner, whether he’s playing with his mates in the playground or in a stadium with 60,000 people. People have been focusing on a part of his game he’s not good at, but he’s an exciting player. I think he’s potentially one of the biggest diamonds in English football."