Los Blancos say club president Florentino Perez had nothing to do with the interview about the Germany international printed in a Spanish newspaper earlier this week.
The newspaper ABC, a publication based in Madrid, had quoted the Blancos chief as saying that the Germany star, now at Arsenal, "wasn't a good professional and was obsessed with women and nightlife," which immediately prompted an angry reaction by Ozil's agent and father, Mustafa.
However, in an official letter sent to Sport Bild, the Spanish outfit has claimed that the interview was fabricated and forced ABC to publish an apology, clearing the club of any wrongdoing.
"Neither president Fiorentino Perez, nor any other member of the football club has anything to do with the published information in the Spanish newspaper about the player Mesut Ozil," the statement read. "The newspaper has confirmed that nobody within the club contacted them and made a statement about this topic.
"Real Madrid regret that the statements, which had nothing to do with the football club, have prompted a reaction from Ozil's father. We again thank Mesut Ozil and wish him all the best for the future."