The midfielder wishes to leave the club and is alleged to have made derogatory comments off-air to the media
Hoolahan, who has had a transfer request denied by the Canaries, is reported to have made offensive remarks about the club ahead of a media gathering on Thursday, and, while Hughton said that he was unaware of the incident, he explained that he would look into the matter.
"What you are telling me is news to me. It is not something I am aware of and is something I will have to investigate," the 55-year-old told reporters. "What I have always been able to do is front the media on something I have knowledge of and can speak of in an appropriate and correct way."
Republic of Ireland international Hoolahan has made no secret of his desire to leave Norwich with Aston Villa expressing interest, but the player's request to leave the club was turned down, as Hughton is unwilling to sell.
The former Newcastle United manager conceded that Hoolahan was enduring an "unsettling time" but stressed that he remained a Norwich City player.
"We know it is an unsettling time for players in that situation," added Hughton. "But it won't be the first or the last time you have to deal with situations like that, and it is my responsibility as the manager (to deal with it).
"There are always going to be procedures you have at the club, whether a player wants to go or whether the club want to keep that particular player.
"At this moment, Wes is very much a Norwich player."