FA Council member Lord Ouseley said that it was vital that players started to speak up after such incidents in order to root racism out of the game.
"I have heard nothing from Anton Ferdinand,’" he told The Telegraph.
"I hope players when they make complaints [and then keep quiet] can see they are actually letting down all the people who made sacrifices in the past to get us to the position we have got to now.
"We want to give people the confidence to come forward, knowing that they won't be victimised or penalised, and knowing they are doing the game the utmost good, because it is helping to deal with all sorts of unacceptable behaviour. We have to root racism out.
"Players like Howard Gayle and Ian Wright made stands against racism. Many players have had their lives ruined as a result of challenging unacceptable racist behaviour; players in the 1970s and 1980s just got kicked out of their clubs.
"The sacrifices they made will be wasted if people are not prepared to push forward with any grievances so that these can be heard and dealt with in a fair manner. That's important. We must ensure fairness as there are two sides to every story."
Lord Ouseley added that it was important a precedent was set at the top of the game so that young players at every level had an example to follow.
"I heard that one or two prominent black players were trying to encourage those who were complaining to 'keep your heads down, get on with it, that's life, that's football'," he said. "That is crazy. That sends out an unhelpful message. We need to get rid of this.
"It leads down to grass-roots football and there's a problem there.
"If black players are reluctant to report these things at professional level, because they don't want to be seen to be bringing it out into the open, rather than dealing with it in their own way, it means that more people will keep their heads down at grass-roots level.
"It travels all the way down and into the kids in our playgrounds and parks. We are trying to build the next generation to be better than in the past. These players have to lead the way and set an example and that really helps us enormously.
"We are looking for those players to demonstrate courage and stick with it. We are looking for their representatives, the PFA, to be strong on this and also stand firm.
"They may have a double interest, with all four players being members, but they also have to be resolute.
"What is worrying is we haven't heard from any other player. Whether clubs get them to go to ground, or genuinely people were not aware of what is going on, you would have thought there would have been clamourings from colleagues."
The importance of cases such as this one, as well as that involving Manchester United's Patrice Evra and Liverpool's Luis Suarez, is born out of the high profiles of the players involved and therefore the publicity generated for the anti-racism movement, Lord Ouseley explained.
"This [Terry] one is on the basis of exposure by camera," he added. "I can't pre-judge the Terry situation, as I’m on the FA, but what I would say is that these guys are big names, well admired, have a high profile, and what they do does have an influence on youngsters.
"Racism is prevalent. But if it was at a club in League Two it would make only local headlines.
"But because of the high profiles in these two incidents, the captain of England [Terry] and the former captain of France [Evra], and Suarez and Ferdinand, big names in the game, then there will be focus. With Sky running their footage it takes a whole new dimension."